The phone rings at the worst possible time
Lunch with one person at the counter. Fifteen minutes after you close. Saturday morning. Most callers who hit voicemail don't leave a message. They call the next shop on the list.
Picks up when you can't
When your line is busy, no one picks up in about ten seconds, or you're closed, the call forwards to Ava.
Books real appointments
She checks your calendar and puts the car on it. The customer hangs up with a day and time, not a "we'll call you back."
Knows your shop
Your hours, services, towing referrals, drop box and warranty. She greets callers the way you want them greeted.
Knows your customers
Returning customers are recognized by caller ID, so they aren't asked for their name, number and vehicle again.
Hands off to a person
The moment a caller asks for someone at the shop, she transfers them to your front desk.
Tells you everything
An email after every call: who called, what they needed, and what Ava did about it.
Running in about an hour
We set you up
On a one-hour video call, we set up your hours, services, policies and the way you want Ava to talk. Most of the hour is us listening.
Your line forwards to Ava
Your phone system sends busy, unanswered and after-hours calls to her number. Your advisors still pick up first whenever they can.
You get the jobs
Appointments land on your calendar and a summary of every call lands in your inbox. Turn it off any month by removing the forward.
Works with what you already run
| Software | What Ava does |
|---|---|
| Shopmonkey | Books directly onto your calendar and looks up returning customers and their vehicles |
| Kukui scheduler | Reads your open days, holidays included, so she only offers times you can take |
| Tekmetric, Protractor, others | Takes a detailed message with the vehicle and the problem and emails it to you within a minute |
For any shop, anywhere in the country
Ava has been answering real customer calls at Tucson Hybrids in Arizona since August 2026. Setup happens over a video call, so it doesn't matter where your shop is. If you fix cars, we can answer your phone.
- CoverageShops anywhere in the US
- ContractNone. Month to month.
- SetupAbout an hour, over a video call
- PricesAva never quotes repair prices. Your advisors handle that.
- Every carShe books every make and model and never turns a caller away
- HoursShe answers 24/7, including holidays
Hear Ava answer your calls
Tell us about your shop and we'll call you, usually the same business day. We'll learn how your phones work today and set you up with a live demo of Ava.